United Airlines spox to TCR: United “no longer restricts any breed as long as it’s a service animal and the customer has the proper documentation”
After January 11, reservations on all United flights will be permanently closed to all emotional support animals. Cabin access will be limited to service dogs that can meet the service animal requirements.
Asked if United was maintaining its ‘pitbull ban,’ United spokesman Charles Hobart told TCR in an email: “We no longer restrict any breed as long as it’s a service animal and the customer has the proper documentation.”