12 Months for Nationwide, 30 Days in Maine; Significant regulatory overhaul looming for American pet insurance
In Maine, a state senator and dog lover decided she had waited long enough for pet insurance legislation. When the […]
Paws and Clauses
AKC Pet Insurance/PPI promises “most comprehensive” pre-existing condition coverage, but CEO declines repeated requests to discuss policy
The policy says if condition X occurs during the 365-day pre-existing condition waiting period, it is not eligible. Only “Treatment that occurs AFTER [emphasis TCR’s] the three hundred and sixty five day waiting period” is eligible. Thus, even PPI’s own fine print even seems to indicate that it would not cover conditions that its salespeople told TCR in three different conversations with different representatives it would cover.
And here’s the kicker: PPI’s leaders refused repeated requests to discuss any of our questions over more than two weeks of attempts to get help clarifying the policy language.
Pet insurer “AKC” from PetPartners touts coverage of pre-existing conditions
Welcome to TCR’s first edition of “Paws and Clauses.” The American Kennel Club is not the entity responsible for the […]
Your dog’s health insurance can be better than yours, if you pick the right insurance.
VPI (or Veterinary Pet Insurance), founded in 1980, was the first company to sell pet insurance in the United States. In 2009, the company was purchased by Nationwide.
Nationwide/VPI has been and remains the largest and most popular pet insurer in the U.S. market, with 36.33% of the market share, according to NAPHIA.
While it may be the oldest and the most popular, TCR also found that it had some of the worst pitfalls of any insurer.
For starters, there appears to be a directive in place instructing customer service/insurance agents not to send even sample or boilerplate copies of the company’s pet insurance product to any individual who is not a policyholder. In other words, prospective customers are refused requests for sample policies. And it’s not as if the website makes it easy to find a copy of a policy.
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