From The Chatfield Show YouTube Page: “In this episode, our hosts (Dr. Jen the vet and Dr. Jason Chatfield) sit down with an experienced pet owner and reporter to talk about the world of pet insurance. With so many options on the market, it can be overwhelming for pet owners to navigate the various plans […]
Last month, vet-centric pet insurer Trupanion told shareholders they could expect as much as a twenty percent drop in member retention in 2023 because of premium rate hikes that the company “fully anticipated.” The executives at Seattle-based Trupanion reported fourth quarter earnings in mid-February: “We were hearing noises in the market around vet inflation picking […]
Embrace filed a motion today to preclude TCR from obtaining records we requested from the Washington Office of the Insurance Commissioner, which Embrace says are exempt from disclosure because the records contain trade secrets. “In October 2021, in response to OIC’s inquiry and pursuant to Washington law, Embrace submitted written answers and documents to […]
Last week, Trupanion (NASDAQ: TRUP), which, in addition to the core subscription product bearing its namesake also underwrites Pets Best, released its fourth quarter financial results and annual report. CEO and founder Darryl Rawlings dropped something of a bombshell: Trupanion would no longer be underwriting Pets Best. Trupanion reported that growth in the company’s Other […]
Regulators are moving forward with a draft of new reporting requirements for pet insurance carriers. This Wednesday, when the Market Conduct Annual Statement Blanks Working Group convenes, they will receive an update from Matthew Gendron of Rhode Island who is leading the charge by heading up the Subject Matter Expert (SME) group tasked with developing […]
In July, The Canine Review reported that Petplan which had recently partnered with Group Nine Media and rebranded itself as “Fetch by The Dodo,” was seeking to slash veterinary professionals from pet health insurance coverage by declaring them a “moral hazard.” Our reporting resulted in sharp and extensive outcry from veterinary professionals and influencers on […]
Regulators gathering at the National Association of Insurance Commissioners’ (NAIC) Summer National Meeting voted to adopt the Pet Insurance Model Act nearly three years after the Pet Insurance Working Group began its drafting process. “This model law establishes clear rules for the sale of pet insurance and provides important disclosures to pet owners interested in […]
In Maine a state senator and dog lover decided she had waited long enough for pet insurance legislation. When the National Association of Insurance Regulators (NAIC), the organization of state insurance officials, failed to pass a long-debated Pet Insurance Model Law in December, Maine Democrat Heather Sanborn pushed ahead on her own and put the […]
The policy says if condition X occurs during the 365-day pre-existing condition waiting period, it is not eligible. Only “Treatment that occurs AFTER [emphasis TCR’s] the three hundred and sixty five day waiting period” is eligible. Thus, even PPI’s own fine print even seems to indicate that it would not cover conditions that its salespeople told TCR in three different conversations with different representatives it would cover.
And here’s the kicker: PPI’s leaders refused repeated requests to discuss any of our questions over more than two weeks of attempts to get help clarifying the policy language.
Welcome to TCR’s first edition of “Paws and Clauses.” The American Kennel Club is not the entity responsible for the administration, marketing, sales, or underwriting of “AKC Pet Insurance” — but the AKC does make money from licensing fees in exchange for allowing PetPartners (PPI) to sell insurance using AKC’s branding. AKC President and CEO […]
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