Nationwide
Alternate Name
First year available in U.S.
1982
TCR Profile
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Phone
800-540-2016
Type of Company
Private
Number of Active Policy Holders/Subscribers
880,000
Customer Support
- Live telephone support is available at 800-540-2016 Monday through Friday from 5 a.m. to 7 p.m. and Saturday from 7 a.m. to 3:30 p.m. Pacific Time
Pitfalls
- If you enroll in a plan through your employer, additional exclusions and restrictions may apply, the most important restriction being an annual maximum reimbursement limit of $7500.
- Customer service representatives have been instructed to say that Nationwide does not provide full-text sample policies for prospective customers researching and comparing different providers, and that the only way to read a policy in fine print is to enroll. Contrary to what prospective customers are told when they call and ask to read a sample policy, the sample policies are published online, albeit in a part of the website where a prospective customer is unlikely to go. https://www.petinsurance.com/forms/ The insurer has declined multiple requests to explain its practice of instructing agents not to provide sample policies to prospective customers.
Facts
- Formerly Veterinary Pet Insurance (VPI)
- Acquired by Nationwide in 2008
- VPI was the first pet health insurance provider in the U.S. (1982)
Are accidents-only plans available?
Yes.
Are wellness-only plans available?
Yes.
Are accidents + illness + wellness/routine care plans available?
Yes.
Are accidents + illness plans available?
Yes.
Clinical Trials
Not covered.
Sample Policy/Policies
https://www.petinsurance.com/images/VSSimages/media/pdf/VBW-I_VPI_011216_FINAL_SAMPLE.pdf
