AKC Pet Insurance/PPI promises “most comprehensive” pre-existing condition coverage, but CEO declines repeated requests to discuss policy
The policy says if condition X occurs during the 365-day pre-existing condition waiting period, it is not eligible. Only “Treatment that occurs AFTER [emphasis TCR’s] the three hundred and sixty five day waiting period” is eligible. Thus, even PPI’s own fine print even seems to indicate that it would not cover conditions that its salespeople told TCR in three different conversations with different representatives it would cover.
And here’s the kicker: PPI’s leaders refused repeated requests to discuss any of our questions over more than two weeks of attempts to get help clarifying the policy language.