Trupanion Press Release Claim of NY Rate Hike ‘Approval’ Not True, Regulator Says

It’s taking a little bit of liberty. It’s a bit of an exaggeration on their part….It’s more that they just submitted these rates to us, and we are aware of them.” – NYDFS official

NYDFS: NY ‘Approval’ Claim Not True

“The department does not technically have the authority to approve [pet insurance rates]… These rates are just submitted to us. We do not have the authority to review them prior to publishing,” an official at New York’s Department of Financial Services told TCR.

When asked if Trupanion’s statement about NYDFS approving an 18% rate increase was accurate, the official said, “It’s taking a little bit of liberty. It’s a bit of an exaggeration on their part….It’s more that they just submitted these rates to us, and we are aware of them.”

By email, the official confirmed, “the Department still retains the authority to object to aspects of the rate filing,” she wrote, referring to Trupanion’s filing.

TCR has included redacted written exchanges with New York DFS et al. after the conclusion of our reporting.